Manufacturing is the overall term for all departments developing tooling, fabricating parts and assembling those parts into subassemblies and ultimately into completed aircraft. Throughout the process, Manufacturing must also ensure that the highest standards of quality and reliability are observed.

Six Sigma is used throughout our manufacturing processes. Six Sigma focuses on continuous improvement, reduction in variation and the elimination of waste. For more information on Six Sigma.

Key Manufacturing areas include tooling, assembly, components manufacturing, facilities engineering and maintenance, manufacturing technical services, advanced manufacturing engineering, assembly manufacturing engineering, components manufacturing engineering, configuration management and industrial engineering.

• The Tooling department coordinates all tooling operations, including tool and fixture fabrication, tool proving, tool storage and tool maintenance.
• The Assembly Manufacturing function is responsible for the assembly operations of all Cessna Aircraft products.
• Components Manufacturing is responsible for the fabrication of machined, sheet metal, composite and plastic detail parts and assemblies.
• Environmental Resources, Facilities Engineering, Maintenance Engineering, Machine Maintenance and Facilities Maintenance are responsible for providing engineering and maintenance service to all Cessna functional organizations, with priority placed on production support.
• The Manufacturing Technical Services (MTS) organization is a multi-discipline engineering organization consisting of Electrical, Configuration Management, Industrial, Manufacturing and Tool engineers. MTS is responsible for providing technical support to the manufacturing and product engineering functions within Cessna Aircraft.
  
  Another component of our manufacturing function is the Aircraft Completion Center. The Aircraft Completion Center assists customers with the interior and exterior specifications for their aircraft. This area includes a state-of-the-art design area complete with mock-up displays addressing upholstery, interiors, paint, systems, electrical and avionics customizations. Areas contained within the completion center include administration and services, engineering completion center, materials completion center, interior installation, interiors design, flight operations, and paint operations.

• The Administration and Services department manages the development of operating budgets and cost-control measures for the Completion Center. Engineers in the Completion Center are responsible for developing custom interiors that meet FAA requirements as well as Completion Center and Marketing performance goals.
• The Materials department manages and negotiates the purchasing and delivery of materials, parts, tooling, equipment and services for the aircraft completion operations.
• The Interior Installation department fabricates and installs interior components such as aircraft seats, carpeting and cabinets.
• The Interior Design group assists new-product Citation aircraft customers as well as existing Citation refurbishment customers with their interior selections. The group utilizes an advanced computer visualization system to create color prints of the aircraft cabin and also a full-size cabin mock-up, allowing the customer to evaluate interior options in the aircraft cabin environment.
• The Flight Operations department works closely with Manufacturing and Engineering on new product development to ensure the highest quality standards within the flight test and delivery operations. In addition, the department supports the Aircraft Marketing Delivery Center by servicing aircraft prior to final customer delivery to ensure the delivery activity meets FAA and Cessna quality standards.
• The Paint Operations department oversees the exterior painting of new and refurbished aircraft, including the quality of paint preparation, correctness of appearance and final finish quality.
  
  The Quality and Reliability department is responsible for the design and administration of a process that monitors all activities to verify compliance to applicable engineering, quality, Federal Aviation Administration (FAA) and contractual requirements.

• The Quality Engineering department coordinates the development, maintenance and improvement of the departments' systems, policies, procedures and documentation methods to ensure that all activity complies with quality and reliability standards.
• The Production Quality Assurance department establishes and implements inspections, testing and sampling techniques.
• The Chemical and Physical Laboratory function performs complex metallurgical composite, non-metallic or non-destructive testing of aircraft parts and materials.
• The Reliability department develops and implements procedures and systems for predicting and monitoring long-term performance and growth on general aviation aircraft and systems.